The Microsoft Edge browser attempts to open Microsoft Office files directly in the browser. When accessing files in Blackboard this is causing an error with the message; “404 – File or directory not found.”
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A suggested workaround for this is to use either the Google Chrome or Firefox browsers.
Alternatively you can change the following setting in Microsoft Edge:
Open the Edge menu by clicking the three dots and click Settings
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Click Downloads
Turn off the setting Open Office files in the browser
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If you require further assistance please contact elearning@aber.ac.uk
Great – many thanks.