The Microsoft Edge browser attempts to open Microsoft Office files directly in the browser. When accessing files in Blackboard this is causing an error with the message; “404 – File or directory not found.”
A suggested workaround for this is to use either the Google Chrome or Firefox browsers.
Alternatively you can change the following setting in Microsoft Edge:
Open the Edge menu by clicking the three dots and click Settings
Turn off the setting Open Office files in the browser
If you require further assistance please contact firstname.lastname@example.org