The Microsoft Edge browser attempts to open Microsoft Office files directly in the browser. When accessing files in Blackboard this is causing an error with the message; “404 – File or directory not found.”
![image of a 404 error message](https://wordpress.aber.ac.uk/e-learning/files/2021/12/Error-1024x152.png)
A suggested workaround for this is to use either the Google Chrome or Firefox browsers.
Alternatively you can change the following setting in Microsoft Edge:
Open the Edge menu by clicking the three dots and click Settings
![An image of the Edge menu with settings highlighted](https://wordpress.aber.ac.uk/e-learning/files/2021/12/Edge-Settings.png)
Click Downloads
Turn off the setting Open Office files in the browser
![An image of the settings under downloads](https://wordpress.aber.ac.uk/e-learning/files/2021/12/TURN-OFF-1024x309.png)
If you require further assistance please contact elearning@aber.ac.uk
Great – many thanks.