Workaround for Blackboard 404 error when accessing files using the Microsoft Edge browser.

The Microsoft Edge browser attempts to open Microsoft Office files directly in the browser. When accessing files in Blackboard this is causing an error with the message; “404 – File or directory not found.”

image of a 404 error message

A suggested workaround for this is to use either the Google Chrome or Firefox browsers.

Alternatively you can change the following setting in Microsoft Edge:

Open the Edge menu by clicking the three dots and click Settings

An image of the Edge menu with settings highlighted

Click Downloads

Turn off the setting Open Office files in the browser

An image of the settings under downloads

If you require further assistance please contact elearning@aber.ac.uk

One thought on “Workaround for Blackboard 404 error when accessing files using the Microsoft Edge browser.

Leave a Comment

Your email address will not be published.

*
*