E-learning Support for Learning and Teaching Activities

The E-learning Group hope you had an enjoyable break over holiday period. As we begin to enter into the examination period, we thought that it would be useful for us to identify what support is on offer for colleagues who provide administrative support for learning and teaching activities.

Our FAQ, What FAQs are useful for providing administrative support for E-learning systems?, might be a good starting point. This is a FAQ designed specifically to bring all our FAQs pertaining to administrative support together so that you are able to find an answer to your question as quickly as possible.

In addition to our FAQs, we also have E-learning Guides available on our webpages. These guides are designed to guide you through the entirety of a process from beginning to end and are useful for those who would like to gain an understanding for a whole process. We’re also happy to meet you face-to-face and of course we provide help and support over the phone and via email. We’re also happy to provide training to yourself and your colleagues. If you and your colleagues would like to request a training session, just get in touch. There may also be some training sessions that you will find useful. Our full training programme for 2018/19 can be found on our webpages.

elearning@aber.ac.uk

01970 62 2472

www.aber.ac.uk/en/is/it-services/elearning

E-learning Blog

 

Training and Support

This year’s E-learning Training programme is well underway. You can book onto our training sessions via the CDSAP booking pages. This year, our training is split into 3 different levels so that the training that we are offering you meets your needs.

Our first level is E-learning Essentials. These sessions are aimed at people who have not used the systems before or who would like a refresher. A key aim of these sessions is to ensure that participants are able to adhere to the University’s policies. Whilst these sessions are technical, we ensure that there is always a view as to the pedagogical rationale surrounding them. Following this, our next level is E-learning Enhanced. The idea of these sessions is to begin to explore innovative ways in which you can use the E-learning software to support your learning and teaching. Our final level is E-learning Excellence. These sessions support the development of innovative approaches to technology-enhanced learning.

There are a couple of new sessions that we would like to draw your attention to:

  • What can I do with my Blackboard course? In this session, we will be looking at the interactive tools that can be used in Blackboard to enhance learning and teaching. There’s a special version of this session on 13th December specifically looking at how Blackboard can be used for Distance Learners.
  • Introduction to Skype for Business. This session will look at Skype for Business and how you can make use of it to create a virtual classroom. We will go through setting up the Skype for Business meeting and the interactive
  • Using Panopto for Assessments. Panopto is the University’s Lecture Capture Software. In addition to recording lectures, Panopto can also be used for assessments. This session will look at how you might use Panopto for student assessments.
  • Teaching with Mobile Devices. We will look at how you might use mobile devices in your teaching. As well as using mobile devices to teach, we will also look at ways in which you can use polling software to increase interactivity in your teaching sessions.

We’ll also be running sessions on the Component Marks Transfer tool that allows marks to automatically feed through from Blackboard into AStRA which may be of use to those who manage this process.

Our sessions are participatory and interactive. If you would prefer a one-on-one version of our sessions, or if you have any specific requirements, then please email elearning@aber.ac.uk.

Access to E3 Aber Academy has also changed. In order to access the E-learning Training Room, enter the Hugh Owen Building via the Language Labs on Level B. Proceed up the stairs until you reach Level E. You will need your Aber Card to swipe to let you in. E3, the E-learning Training Room, is just down the corridor on the right hand side.

Planning Downtime

Downtime on the systems we rely on is never popular. Making the decision about when to take Blackboard out of service is one of the hardest parts of our job. Juggling the different areas of work at the University as well as making sure that all the relevant parties are consulted takes a lot of time. We try to avoid finishing maintenance on Fridays – it’s best that problems don’t emerge over the weekend when support staff aren’t here. Equally, we don’t do work during University closed periods (it’s hard to seek assistance from software companies as they’re often on holiday too).

We try to fix a date – we crosscheck with other commitments at team, departmental and University level. There are times we have to avoid – any time during teaching (including the PGCE students who start earlier and finish later than others, as well as those doing Distance Learner or Lifelong Learning Courses). Also, any time that students need to revise or Blackboard is needed for exam purposes is out.  Once we think we’ve found a suitable date, we ask a smaller group of individuals what they think – Faculty Registars, Senior Managers, Academic Registry and other key contacts. If they spot a problem then we begin again.

When the date is confirmed, we begin advertising the downtime. We will always put a message on a banner in Blackboard, use the Weekly Email and Information Services’ Twitter and Facebook accounts.

So we don’t organise into Blackboard downtime lightly. We ask people, we tell people, we plan it and we do our best to minimise its impact. We don’t always get it right for everyone, but we do our very best to balance all the competing demands of a complex institution.