Why and how we manage Blackboard enrolments

One of the most common queries we get is from people who aren’t enrolled on modules in Blackboard. Our standard answer is that staff and students should be enrolled on the module in the module record in AstRA. Once this is done, it takes about an hour for that enrolment to make its way to Blackboard.

But we know that there are still times when students and staff are added manually to modules. We’d like to reduce this as much as possible, so we need to understand when and why it happens. Our short survey will help us do this. The results of this survey will help us to see if we need to make changes to our processes to make it easier for everyone who needs to be on a module can get access quickly and easily.

It can be tempting to just manually add someone to a module, especially if you are in a rush or can’t find someone to make the change for you. However, there are reasons why we take all our enrolments from one source:

  1. Who has access to a module is transparent. This is particularly important for staff enrolments as staff have access to marks and student details. If all our records are taken from AStRA we know that someone should have access to the module; their enrolment has been approved. Also, there are checks within AStRA to make sure that only staff IDs can be given teaching permissions to a module. This avoids mix-ups with logins or typing mistakes which could see students accidentally being given access to grades (for example).
  2. Students only get access to modules they are registered to. Although we encourage students to check their student record, they will often go by the modules they are registered on in Blackboard. So, if a student is manually added to a module in Blackboard, but not properly registered in the Student Record, this can cause all sorts of issues. Especially when we reach exam board season.
  3. Enrolments can be re-built if needed. If a problem with Blackboard we can easily rebuild permissions to modules quickly and easily as there is a central source for them. Any manual enrolments will not be included in this process and could lead to delays with access.

If you manually add staff or students to modules (or ask someone else to do it for you) please take a few minutes to complete our survey.

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