Mary Jacob, Lecturer in Learning and Teaching, LTEU
The term ‘Netiquette’ means etiquette for interacting on the internet. In the Learning and Teaching Enhancement Unit, staff often ask us about appropriate guidelines for students when interacting online.
There is no ‘one-size-fits-all’ approach to netiquette. Because different teaching scenarios require different guidelines, you will need to decide on the most appropriate rules for your own students. We’ve written this document to help you make those decisions when teaching synchronously (e.g. via Teams) and asynchronously (e.g. discussion boards), using verbal and/or written interactions.
If you can make your expectations clear to your students, it will give them confidence and reduce potential issues. Here are our key tips:
- Tip 1: Make your expectations clear from the start and reinforce as needed. What seems obvious to us may not be obvious to our students. Telling them what we expect helps students behave appropriately and learn better.
- Tip 2: Don’t change the rules mid-stream. Changing the rules after the module has begun could be confusing. Anticipating potential issues in advance can help us to avoid them.
- Tip 3: Be fair and inclusive. The assumptions we make may not address all of the challenges our students face. Considering their diverse backgrounds and needs helps us include everyone.
- Tip 4: Model good online behaviour. We serve as a powerful role model when we put into practice the same things we want our students to do.