Planning Downtime

WordPress User [jbw] Blackboard, Downtime, E-submission, Other Tools, Panopto, Technical Updates Leave a comment

Downtime on the systems we rely on is never popular. Making the decision about when to take Blackboard out of service is one of the hardest parts of our job. Juggling the different areas of work at the University as well as making sure that all the relevant parties are consulted takes a lot of time. We try to avoid finishing maintenance on Fridays – it’s best that problems don’t emerge over the weekend when support staff aren’t here. Equally, we don’t do work during University closed periods (it’s hard to seek assistance from software companies as they’re often on holiday too).

We try to fix a date – we crosscheck with other commitments at team, departmental and University level. There are times we have to avoid – any time during teaching (including the PGCE students who start earlier and finish later than others, as well as those doing Distance Learner or Lifelong Learning Courses). Also, any time that students need to revise or Blackboard is needed for exam purposes is out.  Once we think we’ve found a suitable date, we ask a smaller group of individuals what they think – Faculty Registars, Senior Managers, Academic Registry and other key contacts. If they spot a problem then we begin again.

When the date is confirmed, we begin advertising the downtime. We will always put a message on a banner in Blackboard, use the Weekly Email and Information Services’ Twitter and Facebook accounts.

So we don’t organise into Blackboard downtime lightly. We ask people, we tell people, we plan it and we do our best to minimise its impact. We don’t always get it right for everyone, but we do our very best to balance all the competing demands of a complex institution.

 

Conference Registration now open

WordPress User [jbw] Annual Learning and Teaching Conference 2018, Conference, Events and Networks Leave a comment

Registration for the sixth annual Learning and Teaching conference is now open. This year’s Learning and Teaching conference has the theme Stepping up Students’ Learning and will be taking place between Tuesday 11th and Thursday 13th September 2018.

You can register for the conference online.

This year, we’ve got an exciting and varied programme with activities, workshops and presentations demonstrating the innovative teaching practices that are taking place across the University. A draft copy of the programme is available here.

If you have any queries, please don’t hesitate to contact us.

Anticipating AU’s 6th Learning and Teaching Conference: Stepping up Students’ Learning, 11 – 13 September

WordPress User [slf] Annual Learning and Teaching Conference 2018, Conference, Events and Networks, Training and Support Leave a comment

We’re very excited to announce that Professor Jonathan Shaw, Lauren Heywood and Oliver Wood from Coventry University’s Disruptive Media Learning Lab (DMLL) will be giving the keynote address and providing workshops for this year’s Learning and Teaching conference. The DMLL’s Director, Professor Jonathan Shaw, is giving the keynote, while Lauren Heywood and Oliver Wood, DMLL Innovation & Community Producer’s, will be providing interactive workshops.

Coventry’s DMLL aims to “break and remake existing ways of doing higher education” and is committed to driving innovation and the adoption of cutting-edge curricula design and practices and educational technological initiatives. They also emphasise the value of play as “an important part of learning!” They make available a toolbox of strategies that aim increase interactivity, support problem solving skills and inspire debates. You can check out their toolbox here and you can view videos of their work here.

We are eager to hear the discussions, ideas and fun that Coventry’s Disruptive Media Learning Lab will generate and hope they can offer us some innovative tactics that we can apply directly to our teaching and learning.  Register for the conference here. Keep updated via our blog for further news about the conference. A draft timetable of this year’s conference, focusing on Stepping up Students’ Learning, will be available on our webpages shortly.

Image courtesy of the Disruptive Media Learning Lab, Coventry University

DMLL’s director, Professor Jonathan Shaw, drives innovation in curricula design, learning spaces and leads the “implementation of cutting edge educational technology initiatives”

Workshops led by Coventry’s DMLL’s Innovation & Community Producers

Oliver and Lauren promote flipped and playful learning to enable rethinking of traditional modes of teaching and learning. They work with teaching staff to help them generate “new, exciting, and rich educational experiences”.

Welcome to the Aber E-Learning blog!

WordPress User [aeu] Training and Support 2 Comments

The E-learning Group help staff and students throughout the University to use technology to enhance learning, teaching and assessment. Aberystwyth University has been recently awarded Gold in the Teaching Excellence Framework (TEF) and the E-learning provision was mentioned as one of the institution’s strengths. For all those interested in how technology can make learning and teaching more effective please follow our blog. Each member of the E-learning Group will be writing posts about their area of expertise and interests. We welcome your comments and suggestions! 

Who are the E-learning Group at Aber? 

Kate Wright, E-learning Group Manager  

I am the E-learning Group Manager, and I have worked in e-learning since 2003. During this time I’ve seen a lot of changes; when I started, Blackboard was used voluntarily by interested staff and we spent a lot of time explaining to students that they couldn’t see modules in Blackboard because their lecturers weren’t using it. Since then I’ve worked on a number of change projects to increase the uptake of e-learning, including introducing the Blackboard required minimum presence, e-submission and e-feedback, and lecture capture. I have a particular interest in online assessment, and have been heavily involved in the use of Questionmark Perception at the university.  

I have been involved in a number of externally funded projects included HEA E-learning Benchmarking, HEFCW Gwella project, JISC RSC Wales Technology for Learning Small Grant, JISC Digital Student and Staff Experience Trackers. I have presented at several international conferences, I am the chair of the Blackboard Wales User Group, and have published co-authored article in the British Journal of Educational Technology. 

Dr. James Woolley, E-learning Enhancement & Engagement Theme Leader  

Hello, I’m Jim and I’m the E-learning Engagement and Enhancement Theme Leader. I joined the E-learning Group in February 2018 following the completion of a PhD, 3 years as a librarian and a few years before that as a Postgraduate Teaching Assistant, all here at Aberystwyth University.  

My job entails working together with academic colleagues to provide the best possible support in using our portfolio of services. I organise our E-learning training plan and the annual Learning and Teaching Conference. I really want to hear from you if you’re doing something innovative with technology and learning or if you wish to experiment with some new technology. I’m looking forward to working with staff on projects to enhance E-learning provision and learning. I have a particular interest in how E-learning provision supports more collaborative modes of learning. 

If there’s a training session that you think we should be doing or would like to meet with us, drop us an email. 

Robert Francis, E-learning Support Officer  

I support the practical use of a wide range of TEL tools at Aberystywth University. In addition to our Blackboard VLE this includes; Panopto, Turnitin for assessment and Questionmark for online examination. I am directly involved in providing technical support and solutions for Staff and Students using this software. I aid in the implementation of the University strategy relating to TEL, accessibility, provision of training, consultation, support materials and technical support.  

I have a background in teaching History and English in the UK and abroad.  I enjoy experimenting with new technology. I have worked in the HE sector providing technical support since 2010. 

I speak Welsh as my second language and I am passionate about its use. 

Susan Ferguson, E-learning and Training Assistant  

As E-learning and Training Assistant I support staff and students using e-learning tools, including supporting Blackboard, Questionmark Perception, Turnitin, Panopto, and Qwizdomamongst others, via phone, email, and face-to-face.  This includes supporting staff in using the equipment in teaching rooms, providing training sessions, investigating new equipment and software, and creating user guides. 

Anna Udalowska, E-learning Support Officer  

I started working with the E-learning Group in 2017 as graduate trainee. Drawn by innovative and problem-solving nature of the job I applied for the E-Learning Support Officer position which I currently hold. 

For past months I have been working on the promotional campaign and findings analysis of the Student Digital Experience Tracker which ran at Aberystwyth University for the first time. Along with the E-learning Group Manager, Kate Wright I have presented the findings of the AU Digital Tracker at the national conference DigiFest18 organized by JISC. I have been also working on implementing the Component Marks Transfer Tool.  

As part of the E-learning Group I support staff and students who use Panopto, Blackboard and Turnitin as well as oversee smooth running of the online exams using the Question Mark Perception system. I am particularly interested in how technology helps in providing alternative, dynamic and inclusive methods of communication, learning and teaching.