Category: Accessibility

E-learning Policies Review (2025-26)

WordPress User [kaw] Accessibility, Blackboard, E-submission, Panopto, Training and Support, Turnitin, Virtual Learning Environment(VLE) Leave a comment

We revisit and revise all the policies relating to e-learning tools annually. All the changes are approved by the Quality and Standards Committee. The new policies are now available, and here are the details of the main changes. If you have any questions about the new policies, please get in touch with us using elearning@aber.ac.uk

Blackboard Required Minimum Presence (RMP)

The RMP outlines to staff and students the minimum standards for a Blackboard Course.

Two of the changes in the RMP are designed to improve the accessibility of course materials:

  • All courses should have an Ally score of 70% or above (see the Ally Score information)
  • Requirement for materials to be uploaded 1 working day in advance of the session (see the Uploading Material in Advance information)

To help staff managing courses:

E-submission Policy

The E-submission Policy outlines that all text-based word-processed work is submitted, marked, and has feedback released electronically.

To improve student access to marks and feedback:

To improve the consistency of e-submission across the university:

  • Requirement for research postgraduate work being submitted electronically include Graduate School Research Training assignments.

For staff who want to use SafeAssign as part of their Blackboard Assignments:

  • Addition of information about SafeAssign

Lecture Capture Policy

The Lecture Capture Policy outlines that all transmission style presentations are recorded electronically for students to access.

The most significant change in the Lecture Capture policy is designed to improve the accessibility of recordings:

  • Automatic captioning will be turned on for all recordings made after 1st September 2025 (see our blog post)
  • Recommendation that summaries are made for sessions that are not recorded

To help staff managing courses:

  • The Blackboard template will include centrally provided information about Panopto, including a statement that recording will take place, information about what is and isn’t recording, and information about the quality of captions (see our Course Creation information).

Organisation Policy

All departments make use of their Organisations to provide access to key administrative information. To make sure that materials are accessible and up to date, we have developed an Organisation RMP, based on the Blackboard RMP. This does not apply to staff Practice Courses.

All other Organisations should include:

  • Contact Information.
  • Information about the purpose of the Organisation and how participants are expected to use it.
  • Content is organised clearly, and all materials are named clearly and consistently.
  • Content is up to date.
  • Clear instructions for participants on what to do with materials 
  • All materials must be as accessible as possible.

Ally Score

For the first time, our Blackboard Required Minimum Presence includes an Ally score. This recognises and builds on the work that staff have already done to make sure that teaching materials are as accessible as possible.  

The RMP sets an Ally score of 70% – the good news for both staff and students is that 87% of all 2024-25 courses have a score of 70%. And overall, the Ally score for 2024-25 is 72.5% which is 3% higher than last year. 

Making Blackboard content as accessible as possible benefits all our students.  Having materials in a format that students can use easily means that they can focus on their learning rather than struggling with inaccessible formats. The choices that staff make to design accessible materials, as well as the Ally Alternative Formative tools, help us to make sure that all students can engage with their studies. 

It’s particularly important here at AU, as the latest HERA data show that over 28% of our students have a declared disability (compared to 16.7% nationally).  

To check your course Ally score, have a look at the guidance on the Blackboard help pages.  And you can find out more about designing accessible materials with our online training materials.  

Ally will give you help and guidance to address common issues. One of the most common issues at AU is handwritten documents that have been scanned. We’ve written some guidance to help staff who do use this type of material. And if you wanted to use scanned articles in your course, contact the Digitisation Service.

Uploading Materials in Advance

Giving access to teaching materials in advance of a session makes them more accessible for students. It gives students a chance to prepare before attending so that they can concentrate on the content of the lecture when they attend. For sessions that include discussion or group work it can allow students to consider how they may engage with these activities. A research paper from Oxford Brookes provides information about the value of making materials available in advance,

Feedback from students over the last few years has asked for this change, and the issue was discussed at Academic Board in summer 2024. And it’s standard in a number of other universities, for example at Edinburgh University and Oxford Brookes.

AU has decided that teaching materials should be released at least one working day before the event takes place:

  • For a session taking place on Thursday, materials should be available by Wednesday morning
  • For a session taking place on Monday, materials should be available by the previous Friday morning

You can use the Blackboard release conditions to make sure that materials are available at the right time. If you already make all your materials available at the start of term, you are welcome to continue with this.

Global Accessibility Awareness Day

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Providing accessible learning materials helps everyone to learn. Using some basic tools and making some small changes to your documents can make a big difference to students with disabilities.

Today (15th May) is Global Accessibility Awareness Day, so it’s a good day to see what you can do to improve the accessibility of materials in Blackboard.

You can access tools in both Blackboard and Microsoft Office to help you create accessible documents:

If you have 5 minutes today, look at the Ally Course Accessibility Report in one of your Blackboard courses. The section on content with the easiest issues to fix is a good place to start. This will guide you through some quick changes you can make straightaway.

Or you may find some things that you want to improve over the summer, as part of the annual course creation process.  One of the biggest issues we see in Blackboard courses is non-OCR scanned documents. A good way to make sure that scanned documents are accessible is to speak to our Digitisation Team who can advise on scanning book chapters and journal articles.

Here at AU nearly 30% of our student population has a declared disability, so any improvements you make to the accessibility of your content will make a big impact on how students engage with them.

Find out more about Global Accessibility Awareness Day (this is an external site and not available in Welsh).

Handwriting guidance

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We know that some staff use handwritten documents in lectures – these may be for working through calculations, or to demonstrate a process, or to draw a graph. When you upload these to Blackboard, they tend to have a low Ally score as they aren’t accessible for some users. Here are some ways that you can make these types of documents more accessible. 

When you are writing in lectures make sure to use clear and consistent handwriting – try not to use cursive (joined up) text, and make sure you write at a good size. Using a felt tip pen such as a Sharpie will also help with contrast. If you can provide a typed version, add this to Blackboard along with the handwritten version. If this isn’t possible you may want to signpost students to another source for the equivalent material (for example a textbook, Panopto recording with captions, YouTube video etc). 

When you do scan materials, you can use the university printers, as they all have an OCR (Optical Character Recognition) setting. This means that the text and images on your scan can be selected by a student. This helps with screen readers, as well as Blackboard Ally – Ally won’t create an MP3 file from a non-OCR document (although it will try and create an OCR version, but this doesn’t always work well). Make sure that you scan the correct orientation. Once you have done a scan, have a go at copying and pasting your text into Word so you can see what students might see or hear.  

The PDF24 tool (available in the AU Company Portal) can also convert a non-OCR document into an OCR version. How successful this is will very much depend on the contents of your original document.  

Students can make use of Google Lens to read documents in Blackboard and lens does seem to do a good job at reading out handwritten text. Have a look at guidance from Guide Dogs for more information. There are also more ideas for students on the Perkins website. If you do, make use of Google Lens:  

  • Don’t use it to look at things that contain personal information about individuals  
  • Have a look at the Google Privacy policy for more information about how your data is used 

Panopto: Automatic Speech Recognition Captioning

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We are pleased to announce that Panopto Automatic Speech Recognition Captioning was approved at the recent Quality and Standards Committee.

This means that for the academic year 2025-26 and beyond, automatic captions will be applied to your Panopto recordings.

Viewers see the captions appearing at the bottom of the screen or can download a transcript:

Screenshot showing a Panopto recording with captions

Whilst captions will appear automatically next academic year, colleagues can already apply automatic captions to all the recordings in a Panopto folder. Consult Panopto’s guidance on how to do this.

We have been working to enable automatic captions for several years, so we welcome this development. As part of this work, we have taken mitigating steps to address some of the challenges and concerns, including:

  • Inaccuracies of automatic captions
  • Clear expectations for staff and students
  • Managing multi-language courses

Automatic Captions are applied to all recordings on the site once we enable this feature. The default language that will be applied to module folders is English. Modules delivered 100% through the medium of Welsh will have their folder settings manually updated to generate Automatic Captions in Welsh.

We have also undertaken an Equality Impact Assessment to address some of the challenges posed by Automatic Captioning which is available by request (elearning@aber.ac.uk).

To facilitate the enabling of automatic captioning, the Lecture Capture policy has been updated. We review all of our policies (Lecture Capture, Blackboard Required Minimum Presence, and E-submission) annually. We will release further communications regarding these updates in due course.

We will now start work on updating Panopto to enable Automatic Speech Recognition captioning for 2025-26.

Ally AI Alt Text Assistant

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If you are stuck for ideas for the alternative text on your images, the Ally AI Alt Text Assistant can give you suggestions.

Screenshot of the ALT Text screen with Auto-generate description highlighted

You should always check the suggestion provided by the AI Assistant as it may not always provide an accurate description of the image. You can edit any the AI generated suggestions.

Have a look at the accessible learning material guidance to find out why Alt Text is important. The Poet training tool provides guidance on how and when to use Alt Text as well as online tools to practice creating useful Alt text for images (please note that the Poet web site is an external site and is not available in Welsh).

Blackboard Ally

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Blackboard Ally is available to everyone who uses Blackboard.

Any student can download course content in alternative formats for free. If you want to know more have a look at Which format should I use table on the Ally website.

All staff can check the accessibility of their course and get help fixing any issues.

Since September 2023, when AU started using Blackboard Ally, staff and students have been making use of it.

Alternative Formats

  • 3579 individual users download an alternative format
  • 22,912 documents converted
  • Alternative formats used in 1100 courses

The most downloaded alternative format is the Tagged PDF. Tagged PDF is useful for reading on the go, or for students who like to read information to search, print, or take notes. It can also be good for anyone who uses screen readers or text-to-speech with speed adjustment.

Course Accessibility

Staff have also been using Ally to make content more accessible for students:

  • 282 fixes to content
  • 66 courses have had content fixed
  • AU accessibility score improved from 65.7% to 69.5%

To find out more about using Ally have a look at our Staff and Student FAQs.

Accessibility – Using External Resources

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When using external resources such as PDFs or scans and videos in your teaching and learning activities, it is important to check how accessible they are and ensure that all students will be able to use them. This is crucial if you are relying on them to support a learning activity, because usually it isn’t possible for you to edit such an external resource. If the item you want to use is not very accessible, then look for an alternative, otherwise some students will be excluded.

The guidance in the AU accessibility checklist can be used to evaluate how accessible an external resource is.

Please select the most accessible material available – if the only resource that is available is not accessible, think carefully about how you provide that information to student who may find it difficult to use.

PDF documents / scans

Scans of handwritten documents, or non-OCR scans from books, magazines etc are inaccessible to people who need to use screen-readers, enlarge text etc. Wherever possible use OCR readable scans and PDFs. You can talk to the Information Services Digitisation Team about getting appropriate scans of materials. If you use scans of handwritten documents, you could provide a transcription of the content.

The University of Chicago’s guidance on OCR and PDFs is useful if you want to know more about this issue (note that it includes links to services and software not available at AU; it is also only available in English).

Videos

Check the video that you want to use has captions or subtitles. For example, if you are using YouTube, there’s a Subtitles/Closed Captions icon in the bottom left-hand corner of the screen.

Screenshot of YouTube video controls with Subtitles/closed captions icon highlighted.

Check the quality of the audio and make sure you can hear and understand it at a reasonable volume.

If there are no captions, or the audio quality is poor, is it possible to lip-read the actors or presenters?

Many TV recordings in Box of Broadcasts recordings include a transcript, so this is a good place to source video. Remember that some BBC programmes are also broadcast with sign language interpreters.

If videos use text to convey meaning, make sure that it has clear fonts and good contrast.

Avoid videos with lots of flashing lights and fast-moving images – if you can’t avoid using a video that contains this, make sure that you warn students (and provide an alternative explanation or video where possible).

The W3C web page on audio and video content is also useful. Although it is designed for people creating audio and video, if gives you some pointers of things to look for when selecting resources.